Returns & Exchanges
We want you to feel comfortable in your SoleOrtho sandals.
Return Window
You may return items within 14 days of delivery.
Conditions
- Items must be unused and in original condition
- Original packaging required
How to Return
- Contact support with your order number
- We’ll send return instructions
- Ship the item back to us
Refunds
Refunds are processed within 5–10 business days after inspection.
Exchanges
We offer size exchanges when available.