Returns & Exchanges

We want you to feel comfortable in your SoleOrtho sandals.

Return Window
You may return items within 14 days of delivery.

Conditions

  • Items must be unused and in original condition
  • Original packaging required

How to Return

  1. Contact support with your order number
  2. We’ll send return instructions
  3. Ship the item back to us

Refunds
Refunds are processed within 5–10 business days after inspection.

Exchanges
We offer size exchanges when available.